Returns & Exchanges

At Fragrantika, we want you to be completely satisfied with your signature scent. If your purchase isn't a perfect match, we offer a 30-day return window for unopened and gently used beauty products.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack with Care

Place the items in their original packaging, ensuring delicate glass bottles are securely cushioned to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing