Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are your fragrances 100% authentic?

Yes, every bottle at Fragrantika is sourced directly from authorized distributors or the perfume houses themselves. We guarantee the authenticity and quality of every product in our collection.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your scent sooner.

What is your return policy for opened perfumes?

To maintain hygiene and product integrity, we only accept returns on unopened and sealed items within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival in your country.

How should I store my perfumes to ensure they last?

To preserve the scent profile, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms where temperature fluctuations occur.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.